Privacy Policy & Procedures
Comfort Maintenance of Houston LLC
Effective Date: 03/03/2025
Introduction
At Comfort Maintenance of Houston LLC, we value your privacy and are committed to protecting
your personal information. This Privacy Policy explains how we collect, use, and safeguard your
information when you interact with our services.
Information We Collect
● Personal Information: Name, address, phone number, email, and payment details. Customer data will not be shared with third parties for marketing purposes.
● Service Information: Details related to HVAC services requested, performed, and
customer preferences.
● Technical Information: IP address, browser type, and website usage data when you
visit our website.
How We Use Your Information
● To provide and manage HVAC services.
● To process payments and invoices.
● To schedule appointments and communicate with customers.
● To improve our services and customer experience.
● To comply with legal and regulatory requirements.
Information Sharing
We do not sell or rent personal information. However, we may share information with:
● Service providers assisting in operations (e.g., payment processors, scheduling
platforms).
● Legal authorities if required by law.
● Third parties with customer consent.
Data Security
We implement security measures to protect personal information from unauthorized access,
loss, or misuse. However, no system is 100% secure, and we encourage customers to take
necessary precautions.
Customer Rights
Customers have the right to:
● Access their personal information.
● Request corrections to inaccurate data.
● Request deletion of their data, subject to legal obligations.
● Opt-out of marketing communications.
Retention of Data
We retain personal information for as long as necessary to fulfill the purposes outlined in this
policy or as required by law.
Updates to This Policy
We may update this policy periodically. Any significant changes will be communicated through
our website or direct notifications.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
Comfort Maintenance of Houston LLC
832-265-9925 / comfortmaintenance2018@gmail.com
Terms and Conditions:
By providing your phone number to Comfort Maintenance ac, you agree to receive SMS or text messages from us. These messages may include appointment reminders, account notifications, promotional offers, and other informational updates.
NewsLETTER
Types of Messages
Appointment reminders, informational updates, promotional offers, and other service-related communications.
Types of Messages
Message frequency may vary depending on your interactions with us. For example, you may receive two messages per appointment or more during promotional periods.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Customer Support
For help, reply HELP to any message or contact us at Comfortmaintenance2018@gmail.com
Opt-Out Instructions
You can opt out of all SMS messages at any time by replying STOP. Once you send STOP, you will no longer receive messages from us. For more information, please review our Privacy Policy.